Amazon has already begun automating its white-collar jobs
June 14, 2018
Algorithms have usurped Amazon’s retail decision-makers.
The e-commerce company once relied on humans to predict demand of certain products, such as anticipating and ordering a glut of the season’s hottest toys ahead of the holiday season. But a report from Bloomberg June 13 shows that the decision-making process has slowly transitioned towards automated ordering and communication with manufacturers, leaving humans in the lurch.
This trend isn’t surprising at an automation-minded company like Amazon, but it’s indicative of a wider trend in analytics-based jobs: The algorithms are coming. Whether it’s insurance adjusting or product buying like Amazon’s workers, there could be software that does an increasingly better job for a lower cost than a human salary.